Shipping & Delivery at Booklydoo

As soon as you place your order, we get straight to work. Your book goes through two steps before it reaches you:

1. Production (3–10 business days): Your story is printed, bound and carefully finished.

2. Delivery: Once the book is ready, we send it on its way. Delivery time depends on your location and is in addition to production time.

We totally get that you're excited to receive it! But great quality takes time.

After printing, the pages are carefully bound with glue that needs time to fully cure. Ship it out earlier and you might save a few days — but the binding is more likely to be weaker for it.

We always choose quality, so your book lasts for years. That little bit of extra waiting is absolutely worth it.

No need to worry! Total delivery time is always production time (3–10 business days) plus shipping time. Around busy periods it can run a little over. You'll find the most up-to-date status via the tracking link in your shipping confirmation.

As soon as your book is on its way, you'll receive a tracking code by email so you can follow your shipment.

That's right — and it's completely normal. After your shipping confirmation, it can take up to 72 hours for the tracking link to become active. The carrier needs to register the parcel in their system first. Hang tight, it'll be there.

Don't worry, this almost always sorts itself out. Check the following first:

1. Household members: Has someone at home already taken in the parcel?

2. Neighbours: Couriers sometimes leave parcels with neighbours when you're not home.

3. Give it a moment: Sometimes a parcel is registered as "delivered" a little early and actually arrives 1–2 business days later.

Still nothing after that? Get in touch with us and we'll sort it out together.

Absolutely! During checkout you can enter a different delivery address. The invoice is never included in the package — you receive it digitally only. Perfect if you want to send the book as a surprise.

Unfortunately not, as our process starts immediately after your order. Make sure to double-check your address before confirming — that way you're always good.

We don't offer gift wrapping at the moment. What you can do: add a personal card with your own message during the ordering process. That way you still make it something truly special.

Every book is made uniquely and personally for you — which means we're unfortunately unable to accept returns.

If for any reason the quality doesn't meet our standard, we'll always find a solution for you. Get in touch and we'll make sure we reach a good outcome together.

We're so sorry to hear that! Please send us a photo of the damage or error via our contact page within 30 days of receiving your order, along with your order number. We'll send you a new copy as quickly as possible — completely free of charge.

Every book is made to order based on your choices, so we're unable to accept returns due to personal preference. We strongly recommend reviewing your personalised preview carefully before placing your order. Have a quality concern? Get in touch — we're happy to help.

We stand 100% behind the quality of our books. If your book arrives damaged, contains a printing error, or doesn't meet our quality standard, we'll make it right — free of charge and without any hassle. Just contact us within 30 days of receiving your order.